OrindusFor Business

Common questions

What does Orindus for Business do?+

It lets you decide what your business's AI agents may do — buy, refund customers, push code, handle everyday tasks — asks you when something needs your approval, and keeps a verified ledger of everything they did.

Why was I asked to approve something?+

The amount was above the approval limit in that agent's permission, or the agent asked before checking out. A held purchase or refund waits 10 minutes; a request made before checkout waits 24 hours.

Why was a purchase stopped?+

It broke a limit in the agent's permission: over the per-purchase maximum, over the limit for the period, a blocked category, or an expired permission. Nothing is charged for a stopped purchase.

Do you record everything an agent does?+

No. Orindus records the actions that pass through it: purchases, refunds to customers and code actions. For everyday tasks such as emails and registrations it records what the agent asks and what it reports back, not the action itself. An agent that does not ask leaves no record.

How do I change an agent's limits?+

Open Agents, choose the agent, then Edit permissions. The new permission replaces the old one the next time the agent acts.

Does Orindus or the agent see our card number?+

No. The card is entered on Stripe's page. Orindus and your agents never see the number.

What does “Verified” mean on a ledger entry?+

This browser checked the entry's signatures and its place in the public log. The details are under “Show technical details”.

Is the tax ID checked?+

No. It is recorded as you enter it and printed on your accounting exports and ledger entries. Orindus does not verify it with any registry.

Who can see the business's ledger?+

Every browser where the owner has signed in. For people added under Team, the owner receives a copy of their ledger entries from the day they joined. In approve mode the owner or an approver answers their approvals, and a new or changed permission waits for the owner. An approver can be limited to an amount.

What is the yearly confirmation?+

Once a year the owner confirms that each person under Team still belongs. If it becomes overdue, that person's agents are stopped and they cannot give new permissions until the owner reconfirms them.

Talk to support

Eir, our support assistant, or a person from the team answers here. Replies usually arrive within a couple of minutes.

Other ways to reach us

E-mail support@zada.io